Frequently Asked Questions

Which size is right for me?

We've done our best to design the Pramberry Bag to be compatible with most full-size and travel strollers. We recommend the Standard size (12Hx20Lx16W) for full-size strollers and the Small size (12Hx18Lx16W) for travel strollers. The Pramberry Bag is compatible with single strollers by Bugaboo, Nuna (not compatible with MIXX/MIXX Next models), Peg Perego, Silver Cross, Uppababy (fits in the front compartment of Vista models), and Cybex (Gold/Gazelle models only). If the frame of your stroller is in the shape of an "X", the Pramberry Bag will likely be compatible.

 

Is the Pramberry Bag water-resistant?

Yes! The Pramberry Bag is water-resistant to protect items from light-to-medium rain, snow, and spills.

 

How do I wash my Pramberry Bag?

The Pramberry Bag is machine washable! We recommend washing your bag on the machine wash cold setting. Tumble dry low when needed. Do not iron or dry clean your Pramberry bag.

 

Return Policy

We want you to love your Pramberry bag as much as we do. If for any reason you are not happy with your bag, you may return it within 30 days from the date you received it. As a small business, we unfortunately can't cover the cost of return shipping ($9.99), but we will send you a return label. Once your return is received and approved, a refund will be processed, and a credit will automatically be applied to your original payment method. If a returned bag is significantly damaged, we may be unable to accept your return.

To Start a Return: Please contact our customer service team at contact@pramberry.com with your order number and reason for return. We will provide you with the shipping label and further instructions.

 

Don't see your question here? Email us at contact@pramberry.com